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 B
Balanced Scorecard
An aid to organizational performance management. It helps to focus not only on
the financial targets but also on the internal processes, customers and learning
and growth issues.
baseline
A snapshot or a position which is recorded. Although the position may be updated
later, the baseline remains unchanged and available as a reference of the
original state and as a comparison against the current position (PRINCE2).
baselining
Process by which the quality and cost-effectiveness of a service is assessed,
usually in advance of a change to the service. Baselining usually includes
comparison of the service before and after the change or analysis of trend
information. The term benchmarking is usually used if the comparison is made
against other enterprises.
bridge
Equipment and techniques used to match circuits to each other ensuring minimum
transmission impairment.
BS 7799
The British standard for Information Security Management. This standard provides
a comprehensive set of controls comprising best practices in information
security.
build
The final stage in producing a usable configuration. The process involves taking
one of more input Configuration Items and processing them (building them) to
create one or more output Configuration Items, e.g., software compile and load.
business function
A business unit within an organization, e.g., a department, division, branch.
business process
A group of business activities undertaken by an organization in pursuit of a
common goal. Typical business processes include receiving orders, marketing
services, selling products, delivering services, distributing products,
invoicing for services, accounting for money received.
business recovery objective
The desired time within which business processes should be recovered, and the
minimum staff, assets and services required within this time.
business recovery plan
framework
A template business recovery plan (or set of plans) produced to allow the
structure and proposed contents to be agreed before the detailed business
recovery plan is produced.
business recovery plans
Documents describing the roles, responsibilities and actions necessary to
resume business processes following a business disruption.
business recovery team
A defined group of personnel with a defined role and subordinate range of
actions to facilitate recovery of a business function or process.
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