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 C
Capital Costs
Typically, those costs applying to the physical (substantial) assets of the
organization. Traditionally this was the accommodation and machinery necessary
to produce the enterprise's product. Capital Costs are the purchase or major
enhancement of fixed assets, for example, computer equipment (building and
plant) and are often also referred to as "one-off" costs.
Change Advisory Board
CAB)
A group of people who can give expert advice to Change Management on the
implementation of changes. This board is likely to be made up of representatives
from all areas within IT and representatives from business units.
Computer-Aided Systems
Engineering (CASE)
A software tool for Programrs. It provides help in the planning, analysis,
design and documentation of computer software.
Configuration baseline
Configuration of a product or system established at a specific point in time,
which captures both the structure and details of the product or system, and
enables that product or system to be rebuilt at a later date.
Configuration control
Activities comprising the control of changes to Configuration Items after
formally establishing its configuration documents. It includes the evaluation,
coordination, approval or rejection of changes. The implementation of changes
includes changes, deviations and waivers that impact on the configuration.
Configuration
identification
Activities that determine the product structure, the selection of Configuration
Items, and the documentation of the Configuration Item's physical and functional
characteristics including interfaces and subsequent changes.
Configuration Item (CI)
Component of an infrastructure - or an item, such as a Request for Change,
associated with an infrastructure - which is (or is to be) under the control of
Configuration Management.
Configuration Management
The process of identifying and defining the Configuration Items in a system,
recording and reporting the status of Configuration Items and Requests For
Change, and verifying the completeness and correctness of Configuration Items.
Configuration Management
Database(CMDB)
A database which contains all relevant details of each CI and details of the
important relationships between CIs.
Configuration Management
Tool (CM Tool)
A software product providing automatic support for change, Configuration or
version control.
CRAMM
The UK Government's Risk Analysis and Management Method.
Critical Success Factor
(CSF)
A measure of success or maturity of a project or process. It can be a state, a
deliverable or a milestone. An example of a CSF would be "the production of
an overall technology strategy".
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