ITIL v3 Foundation Certification Study Kit

ITIL v3 Foundation Overview

 

Why ITIL? ITIL  is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL professional qualification scheme. ITIL training and qualifications are essential if you’re a professional who needs to demonstrate your IT service management abilities. ITIL (IT Infrastructure Library) is the international gold standard in IT service management and its training programme underpins this best practice framework. Focus delivers ITIL training to help to ensure top quality, high performance IT services are tightly aligned with all areas of your business. ITIL training is not just for managers!

ITIL v3 Foundation Course Contents

 

Each of Our Interactive CD's  Include: No Powerpoint Style Training Slides  Real-life Instructor-led Training Modules 3 Month's FREE Online Training Access Unlimited Number Of Tests User Friendly Interface Student Exercises with 'Hands-On' Simulations  Course Overviews Flash Based Modules - Quick Loading Discounted Multi-User Licensing FREE Upgrades for 12 Months One Off Payment - No Usage Fee

UK's 1st  Instructor-led Training ITIL CD:

ITIL v3 Foundations  Course Content: Introduction to ITIL ITIL v2 to ITIL v3 Service Management ITIL Service Lifecycle Service Strategy Service Design Service Transition Service Operation Service Improvement

ITIL Authorised Courseware: (For Discount Pricing Call 0800 612 6572) £297 + VAT

For a FREE Courseware CD FREEPHONE 0800 612 6572

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